Last updated: September 2026
Nashville Designs respects your privacy. This Privacy Policy explains the types of information we collect when you visit NashvilleDesigns.com, place an order, personalize a product, or otherwise interact with our website, and how that information may be used and shared.
Information We Collect
When you use NashvilleDesigns.com, we may collect information that you provide directly to us, including your name, email address, billing address, shipping address, telephone number, order information, and personalization details submitted with an order.
We may also collect information about your interaction with our website, such as your IP address, browser type, device information, pages visited, referral information, and other technical information collected through cookies, analytics tools, and similar technologies.
Payment Information
Payments are processed through third-party payment providers, including Stripe and other payment services that may be made available at checkout.
Nashville Designs does not directly receive or store your complete credit or debit card number. Payment providers process payment information according to their own privacy and security practices.
How We Use Your Information
We may use information collected through NashvilleDesigns.com to process and fulfill orders, create personalized products, process payments, arrange shipping and delivery, provide order updates and customer service, prevent fraud or misuse, improve our website and products, understand website usage, and comply with legal or regulatory obligations.
If you choose to receive marketing communications from Nashville Designs, we may also use your contact information to provide promotional messages. You may unsubscribe from marketing emails at any time using the unsubscribe link provided in those communications.
Personalized Orders
When you submit names, dates, phrases, or other personalization information, that information may be shared with service providers that help Nashville Designs create, manufacture, and fulfill your personalized products.
Please avoid submitting sensitive personal information as part of product personalization unless it is necessary for your order.
Service Providers
Nashville Designs uses third-party service providers to operate our business and fulfill customer orders.
These providers may include website hosting and e-commerce providers, payment processors, personalization technology providers, product manufacturers, fulfillment partners, shipping carriers, analytics providers, and other companies that perform services on our behalf.
For example, Nashville Designs currently uses services that may include WooCommerce, Stripe, Customily, Printful, Hostinger, and Google services.
These providers may receive information necessary to perform the services we request from them.
We do not sell your personal information to advertisers.
Cookies & Analytics
NashvilleDesigns.com may use cookies and similar technologies to operate the website, maintain shopping-cart and checkout functionality, remember preferences, understand how visitors use the website, improve performance, and support analytics.
Some cookies are necessary for the website and online store to function properly.
Third-party services used by Nashville Designs may also place or access cookies according to their own privacy policies.
You can control or delete cookies through your browser settings, although disabling certain cookies may affect the operation of the website or checkout process.
Order & Transaction Records
We may retain order, payment, shipping, customer-service, and transaction records for as long as reasonably necessary to operate our business, comply with tax and accounting requirements, resolve disputes, prevent fraud, and meet other legal obligations.
We generally retain completed and refunded order records for up to seven years for accounting, tax, legal, fraud-prevention, and business recordkeeping purposes. Other abandoned, failed, or inactive account data may be retained for shorter periods.
How We Protect Information
Nashville Designs takes reasonable administrative, technical, and organizational measures to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Sharing of Personal Information
We may share personal information when necessary to process an order, provide requested services, operate our website, protect our business or customers, comply with legal requirements, or respond to lawful requests from government authorities.
We do not sell customer lists or personal information to third parties for their independent marketing purposes.
Your Privacy Choices
Depending on where you live and applicable law, you may have rights regarding certain personal information, including the ability to request access to, correction of, or deletion of information we maintain about you.
To make a privacy-related request, please contact us using the email address below.
We may need to verify your identity before completing certain requests.
Children’s Privacy
NashvilleDesigns.com is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
Third-Party Links
NashvilleDesigns.com may contain links to third-party websites or services.
Nashville Designs is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements.
The updated date at the top of this page will indicate when the policy was most recently revised.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
customerservice@nashvilledesigns.com
